Returns & Exchanges
At Label Elio, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return and exchange policy for all unworn items. If your new piece isn't the perfect fit, we are here to help you find the right style or process a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items with all tags attached into the original shipping box or a secure mailing bag to ensure they arrive safely.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.